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BE READY TO ENTER THE MILLENNIUM MARKET
The Implementation of the ISO 9000 Quality Standard
c Copyright by Kam P. Lee, CPA 1998 All Rights Reserved
The History of ISO 9000
Background
The concept of ISO 9000 frequents today's business world and consumer markets. But what exactly does ISO mean? ISO stands for International Standardization Organization, also meaning “equal” in Greek, “isos”. It implies equality in standards regardless of company size, products, services, or the country of origin. The ISO is a specialized international agency for standardization, and has now reached about ninety-one member countries.
ISO was founded by Europe and the United Kingdom in 1947, with headquarters at London. Today, the ISO headquarters has moved to Switzerland. In 1979, the ISO Technical Committee 176 (ISO/TC176) was formed for better quality management and quality assurance standards. In 1986, it developed the Quality Vocabulary (ISO 8402). In 1987, (revised 1994) it further
published the 9000 series which comprised the 9001, 9002, 9003 and 9004 for ISO quality management systems and standards.
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背景
ISO 9000的概念是將國際標準化組織反映當今的商業世界和消費市場。究竟國際標準化組織是代表什麼意思？ ISO 代表國際標準化組織，也意味著“平等”。 在希臘也是代表著“團結”。 這意味著平等的標準，不論公司規模，產品，服務或原產國。國際標準化組織是一個專門的國際機構的規範化，現在已達到約91成員國。
國際標準化組織 原本是由歐洲和英國於1947年，總部設在倫敦。
今天，國際標準化組織總部遷往瑞士。 1979年，國際標準化組織第176技術委員會（ ISO/TC176 ）成立為更好的質量管理和質量保證標準。在1986年，它開發出了質量詞彙（國際標準化組織8402 ） 。 1987年， （ 1994年修訂）進一步
出版了9000系列組成的9001 ， 9002 ， 9003和9004的ISO質量管理體系和標準。 |
The Five Important Standards of the ISO Quality System
8402
Definition, Vocabulary, Terminology of
the Conceptual Standards
Of
ISO 9000 |
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The Quality Management System of the ISO 9000 Organization
ISO 9000
is the standard for “Quality Management and Quality Assurance Standards”. It acts as an overview and guideline for the quality standard series.
ISO 9001
is a quality systems standard model for External Quality Assurance in Design, Development, Production, Installation, and Servicing.
ISO 9002
is a quality systems standard model for External Quality Assurance in Production, Installation and Servicing.
ISO 9003
is a quality systems standard model for External Quality Assurance in Final Inspection and Testing.
ISO 9004
is a quality management system element. It is a guideline used to help in selection of the appropriate standard model. |
The Backbone of ISO 9000
Examples of ISO 9001 Standard Elements
4.1 Management Responsibility,
4.2 Quality Management
4.3 Contract Review
4.4 Design Control,
4.5 Document and Data Control,
4.6 Purchasing
4.7 Customer Supplied Product,
4.8 Product Identification and Tractability
4.9 Inspection and Testing,
4.10 Process Control,
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4.11 Inspection, Measuring and Testing Equipment
4.12 Inspection and Test Status,
4.13 Control of Non-Conforming Product
4.14 Corrective Action,
4.15 Handling, Storage Packaging & Delivery
4.16 Quality Records,
4.17 Internal Quality Audits,
4.18 Training
4.19 Servicing,
4.20 Statistical Techniques.
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